Our Services

Services We Provide

Packaging Materials

7/24 hours will be supplied by our experts and engineers who are ready for your remedy of troubles all the time. They would be at your side whenever you need to check and analysis your problems. And then they will give you our suggestions and solutions. We can optimize your existed packing machines and recommend you the right parts, refresh information or probably potential troubles. All supports can be done through video talking. Our experts are the fluently English speaker. We are happy to help.

Spare Parts

As we all know, spare parts is a very principal part for packing machine users. We would like to give a detailed spare parts list that is easily damaged or with high using frequency parts. It will save you a lot of time during the breakdown or shut-down maintenance. We have almost all the key parts of our products in stock in urgent case of your spare parts demand. So that we can deliver it within the shortest reaction time whenever you need by the simple and fast way. Meanwhile, SYNDA would like to recommend you to purchase our original spare parts. This would keep you profitable Spare part quality thanks to using of original parts, tested by our years of practice quickly delivery to minimize your loss as much as possible. Attracting price thanks to our professional and bulk manufacturing Uniform compatibility thanks to our standardization system.

Technical Support

As we are experts in many industries for more than 20 years, we could give you instructions and suggestions during choosing a packing machine. A suitable packing solution will be custom-made for your factory. Just give us your desired requirement or implied requirement we can select for you. Such as your end product bag designs etc. According to the differentiated customer’s request, we will arrange a comprehensive training program respectively to ensure our customer’s staff can operate our line very well. Every specialist who would be the teacher of our training center has adequate know-how, practices, and excellent professional background. Your training program can be achieved at your site or in our training center at Hefei by our qualified specialists.

Happy customer says about Us


Frequently Asked Questions

FAQs About Services

  • Your packing machine manufacturer should be able to supply the whole packing machine including auxiliary packaging equipment.
  • Your packing machine manufacturer should provide the best packaging solution with CAD layout designs.
  • Your packing machine manufacturer should give you a competitive machine price and good installation and spare parts services.
  • Your packing machine manufacturer should be capable of talk with you smoothly and know your product’s packaging needs well.
  • Your packing machine manufacturer should provide other services, such as export package data, shipping space ordering, installation, commissioning and spare parts.

Firstly, you need to tell the packing machine manufacturer about your products. You should let them know the status, flowing, size, shape, moisture, etc.

Secondly, you should let your packing machine manufacturer know what package you want. There are packages like a premade pouch, a roll of film to make the pouch, PP bags, paper bags, buckets, jars, bottles, etc.

Thirdly, you need to tell your packing machine manufacturer the packaging process. From the bulk filling and sealing, bag in bag, bag in case or carton, palletizing, film wrapping the pallet, etc.

At last, you should tell your packing machine manufacturer where will you put the packing machine. The packing machine manufacturer will give you a layout CAD drawing according to your workshop situation.

From the point of economy, the roll film shall help you to save packaging material cost.

From the point of appearance, the pre-made pouch shall be much better for the market due to its beautiful shape.

All in all, customers should do a market search to make a decision which one they should use to reach the best selling performance and profit.

Syndapack shall have detailed communication with customers to collect project requirements clearly.

Then our technical team shall design the full solution design on the base of the customer’s factory layout and finally.

We shall provide an accurate price quotation for customer checking.

If we need to judge a semi-automatic packing machine and a fully automatic packaging machine, we just need to check if the labor is involved in the mechanical production process.

If labor is involved in the process like bag feeding, bag opening, bottle opening, etc., we can say that is semi-auto.

On the other hand, if the labor is just operating the touch panel or feeding bulk products into silo position in a certain amount, then that will be a fully automatic packing machine.

Whether it is hard to operate a packing machine shall depend on two points: the first one is that whether the machine is well programmed.

If the machine program is well designed, then it will be very easy to handle.

The second one is whether the operator has some basic knowledge of training of the machine, if they have, then no difficult for them.

Before installing the packing machine in the factory, the customer must communicate well with the machinery supplier to confirm all the size design and meet the layout.

When the machine arrived, they shall prepare a forklift ready for machinery installation. You also need to prepare for the electricity as the packing machine manufacturer required.

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